Data Protection Policy

TV96 Privacy Policy — Our Commitment to Protecting Your Data

At TV96, your data is a trust we take seriously. Everything about how we collect, store, and protect your information is laid out here with full transparency.

Last Updated: January 2026
SSL Encryption
256-bit Protection
No Sale of Data
Never to Third Parties
User Controls
Delete Anytime
Secure Servers
24/7 Monitoring
256-bit
SSL Encryption Standard
0%
No Selling of Data to Third Parties
24/7
Security Monitoring
72 Hours
Data deletion timeframes
Introduction & Purpose of This Policy
Why TV96 Created This Privacy Policy

Welcome to TV96. We believe that transparency and honesty with our users are the foundation of a trustworthy betting platform. When you create an account, place a bet, or browse our site, some information naturally comes to us. This Privacy Policy clearly explains what information is collected, where it is stored, and how it is used.

TV96's Privacy Policy has been developed in accordance with international data protection standards. Our goal is simple — to ensure you can enjoy TV96 with complete peace of mind. This policy applies to the TV96.wine website and all associated mobile applications.

By using TV96's services, you are considered to have accepted this Privacy Policy. We strongly encourage you to read it carefully before getting started. If anything is unclear, our support team is always here to help.

In plain terms: TV96 never sells your data to third parties. Your information is used solely to provide you with a better experience.


What Information We Collect
What Information TV96 Collects and How

TV96 collects two types of information — what you provide directly, and what is automatically gathered as you use the site. Details are outlined below:

A) Information you provide directly:

  • Full name & date of birth (for age verification)
  • Email Address & Mobile Number
  • Mobile banking number (Mobile Pay, Nagad, Rocket)
  • National ID or passport details (for KYC verification)
  • Current Address
  • Messages and complaints sent to support

B) Information Collected Automatically:

  • IP address & device type
  • Browser Information and Operating System
  • Date, time, and duration of your visit
  • Pages visited and links clicked
  • Betting activity history (logged internally)
  • Transaction history & amounts

TV96 never stores your password directly. Passwords are always kept in an encrypted (hashed) format that no member of our staff can view.


How Your Data Is Used
How TV96 Uses Your Data

TV96 uses the data it collects solely for specific and legitimate purposes. The table below clearly outlines how each type of data is used:

Data type Purpose of use
Name & identity details Account Verification & Age Confirmation
Email & Mobile Transaction confirmations, security alerts, promotional messages (with your consent)
Payment Information Deposit and withdrawal processing, anti-money laundering compliance
Browsing Data Service improvement, fraud detection
Betting History Account statements, responsible gaming monitoring
Support Messages Issue resolution and quality of service assurance

TV96 will never sell your data to advertisers or share it with third parties for marketing purposes. If you no longer wish to receive promotional emails or SMS messages, you can opt out at any time.


Data Storage & Security
Where Your Data Is Stored and How Long We Keep It

TV96 stores your data on secure, encrypted servers. Our security measures include:

  • 256-bit SSL/TLS encryption — applied to all data transfers
  • AES-256 data encryption — for all information stored on our servers
  • Two-Factor Authentication (2FA) available
  • Regular security audits and penetration testing
  • 24/7 Automated Threat Detection System
  • Data Backup and Disaster Recovery Plan

How long we keep your data: Data for active accounts is retained for the duration of the account. After an account is closed, certain data may be kept for up to 5 years as required by law. It is then permanently deleted.

Important: No TV96 staff member will ever ask for your password, OTP, or payment PIN by phone or email. If you receive any such request, please notify us immediately.


Sharing Information with Third Parties
When and why your data may be shared

TV96 does not sell your data to third parties as a matter of policy. However, limited information may be shared in the following specific circumstances:

  • Payment Processing: Only transaction-related data is shared with our payment gateway partners for the purpose of processing deposits and withdrawals.
  • Legal Obligations: Information may be disclosed to relevant authorities when required by court order or government investigation.
  • Fraud Prevention: To prevent money laundering and fraud, information on suspicious transactions may be shared with regulatory authorities.
  • Technology Service Providers: Hosting, analytics, and security service providers may process limited technical data — however, they are not permitted to use your information for their own purposes.

All third parties contracted with TV96 are required to comply with our privacy standards. We have Data Protection Agreements (DPA) in place with each of them.


Cookie & Tracking Policy
How TV96 Uses Cookies

The TV96 website uses cookies to enhance your browsing experience. Cookies are small text files stored in your browser that help the site remember your preferences.

Types of cookies we use:

  • Essential Cookies: Required for login sessions and security. These cannot be disabled.
  • Performance Cookies: Monitors site performance and functionality. No personal data is collected.
  • Functional Cookies: Remembers your language preferences and settings.
  • Analytics Cookies: Helps us understand which parts of the site are used most — statistics only, no personal data.

You can manage or delete cookies at any time through your browser settings. Note that disabling certain cookies may affect the functionality of some site features.


Your Data Rights
What you can do

As a TV96 user, you have full control over your own data. You may exercise the following rights at any time:

  • Right to Access: You may request access to the personal information TV96 holds about you.
  • Right to Rectification: You may request corrections to any inaccurate information we hold about you.
  • Right to Erasure: After closing your account, you may request deletion of your data (subject to legal obligations).
  • Right to Data Portability: You may request an export of your data in a standard, portable format.
  • Right to Object to Processing: You may object to the processing of your data for specific purposes.
  • Right to Opt Out of Marketing: You can opt out of promotional communications at any time.

To exercise these rights support@tv96.wineto email us. TV96 will send an initial acknowledgment of your request within 72 hours.


Children's Privacy Protection
TV96's stance on protecting minors

TV96 is an 18+ platform. We do not collect data from minors under any circumstances and will refuse to provide them with services. Age is verified at registration, and KYC verification is required in any cases where there is reasonable suspicion.

If a parent or guardian believes their child has accidentally created an account on TV96, please support@tv96.wineto contact us. We will promptly close the account and delete the associated data.

TV96 has a zero-tolerance policy when it comes to child protection. Any allegation of age fraud is investigated seriously, and legal action is taken where necessary.


Privacy Policy Updates
How You'll Be Notified of Policy Updates

TV96 may update this Privacy Policy from time to time — for example, to improve our services, reflect legal changes, or address technical developments. For any significant changes:

  • A notice will be posted on the website's main page
  • Registered users will be notified of any changes via email
  • The "Last Updated" date at the top of the page will be revised
  • At least 30 days' notice will be given prior to any major changes

Continued use of TV96 after any changes takes effect will be considered your acceptance of the updated policy. Previous versions of the policy are kept in our archive and can be provided upon request.


Contact Us
Privacy Inquiries and Complaints

For any questions, concerns, or complaints regarding this Privacy Policy, please contact TV96's Data Protection Team:

  • Email: support@tv96.wine
  • Response Time: Initial response within 72 hours
  • Support Hours: 7 days a week, 24 hours a day
  • Language: Support available in both Bengali and English

Please include the following in your request: Please include your name, registered email address, and a clear description of the assistance you need. This helps us respond quickly and accurately.

6 Reasons Your Data Is Safe With Us

TV96 places the highest priority on every user's privacy

Security

End-to-End Encryption

Every piece of data between your device and our servers is encrypted with 256-bit SSL. No one can intercept it along the way.

Control

You're in Control

View, update, or request deletion of your information at any time from your Account Settings.

Transparency

Full Transparency

What data TV96 collects, when, and why — it's all clearly stated in this policy. No hidden agenda.

Our Commitment

No Sale of Data

TV96 never sells your data to third parties. Your information is used solely to serve you.

Monitoring

24/7 Security Monitoring

Our automated systems monitor your account around the clock for any suspicious activity.

Support

Dedicated Privacy Support

Our expert team is always available to help with any privacy-related questions.

Frequently Asked Questions — Privacy

Answers to the most common privacy questions from TV96 users

No, TV96 never sells your personal information to third parties. Your data is used solely to provide you with services, ensure security, and meet legal obligations.

Yes, you may request deletion of your data at any time. However, certain information may need to be retained for a specified period due to legal obligations. To submit a request, email us at support@tv96.wine.

TV96 does not store your full payment details directly. Mobile banking transactions are processed through a secure payment gateway, and only the transaction reference number is retained in our system.

Every promotional email includes an "Unsubscribe" link at the bottom. Clicking it will immediately stop all promotional communications. You can also send a request to support@tv96.wine.

If a security breach is detected, TV96 immediately suspends the affected account, notifies the user by email, and sends a detailed investigation report within 72 hours.
Start Betting Safely

Your privacy is secure — now let's play!

Your data is completely secure at TV96. Sign up with confidence and enjoy the best betting experience in Bangladesh.

Register Now Help Center
256-bit SSL Protection
No Sale of Data
24/7 Security
Bangla Support
বাংলা